FAQ
How often should I cleanse my brushes?
- With a quick dry brush cleanser, you can do it daily. if not, daily then once a week is recommended for brushes used frequently with liquid formulas such as foundations, concealers. Eyeshadow and powder brushes can be washed once every two weeks. There is no harm washing them as often as you feel.
What type of brushes does this work on?
- Whether your brush is natural, synthetic, a kabuki, fan or contour brush, no matter the size,
Is this safe on the skin?
- Our solution is 100% safe to use on all textures and, most importantly, safe on your skin. Though we do not recommend this product being applied directly onto skin and only directly onto your makeup brushes whilst cleansing them.
Do I need to rinse with water?
- As our product is a rinse free liquid no need to rinse after dipping your brush into liquid. All you need to do is wipe your brush onto paper towel / cloth and leave to dry. If you do choose to rinse with water please keep in mind that your brushes will take much longer to dry.
How long does shipping take?
- Standard Australian shipping is 3-5 Business days
Can I return or exchange my product?
- We offer full exchange and refunds within a 30-day period. Item must be in its original purchase condition - packaging must be unopened, unused, unmarked and not defaced in any manner. Products lightly used can be exchanged only for a replacement or credit
What if my product is damaged or faulty?
Do you have Afterpay?
- Yes, we do. Afterpay is in our checkout as an option before you submit your order.
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your After-pay account
How do I use this product?
Instructions as per box and bottle
- Pour cleaning solution into tin*
- Dip brush into solution so that ¼ of brush bristle is immersed
- Remove after 5 seconds
- Wipe brush clean on a dry paper towel
Can I soak my brushes in the makeup brush cleaner
The best part about Kay luxe makeup brush cleaner is that is a quick dry, rinse free liquid which means no need to soak as your brushes as you will still get a optimum clean by dipping ¼ into the solution and towel drying.
What happens if I don’t clean my brushes?
When you don’t clean your brushes makeup, dust, dirt, and residue can build up and form bacteria on your brushes. This can sometimes cause irritation on the skin resulting in breakouts.
Should I clean my brushes if I am changing makeup brands?
We recommend cleaning your brushes once a week in general there is also no harm in washing them as often as possible even between changing makeup brands especially if you don’t want old makeup residue build up in your brushes between switching products.